Tuesday, January 4, 2022

You Expensed What?

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  Welcome back and best to everyone for a happy and healthy 2022. Here’s hoping your holidays were COVID-free. But on to today’s missive. My...
Tuesday, December 21, 2021

Season’s Bleatings: A Wish List for 2022

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  Like most people I hope that whatever happened in 2021 stays in 2021. If I get handed another facemask when entering a store or have someo...
Tuesday, December 14, 2021

The Winds of Change – Or Irrelevance!

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  During college I worked for a time at a Tex-Mex restaurant when in an effort to boost stagnant sales and customer counts, Joe, the manager...
Tuesday, December 7, 2021

When it Comes to Service, There’s No Argument!

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  Years ago, the Miller Lite beer brand aired a long-running ad campaign which posed the endless argument about the product whether it was p...
Friday, December 3, 2021

‘Tis the season to be jolly – and careful!

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  Last week I was on the receiving end of a personal record. And not one that I would brag to family and friends about. To wit: 12 of the ...
Tuesday, November 23, 2021

Time to Say Goodbye

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  Last week in this space, I regaled you with sample vignettes of some of the lousy jobs I have held during my career. And conversely, there...
Tuesday, November 16, 2021

You’re Hired! Um, No Thanks!

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  As someone who has been a member of the U.S. labor force since the early 1970s, you may have surmised that I have had my share of, shall w...