Most of us in firms with less than 5 or 6 partners realize our clients are partner loyal, not brand loyal. We are also confronted with the reality that we see our clients in person less and less each year as they mail in work, are on the cloud (or will be), staff pick up the work… thus when someone says they are 5 years from slowing down, it seems like an eternity, but the hard truth is that may be only 5 in-person visits for the majority of your clients.