Of all the communications-related technology advancements
over the past 20 years, the one I’m probably most grateful for is caller ID.
Like many of you, my home phone receives no less than
five solicitation calls per day and just slightly less than that on weekends.
Thankfully, the caller ID feature alerts me to each and every hopeful looking
for a donation.
Then there are those who demand money via intimidation. I’m referring specifically to the threatening calls from people claiming to be
with the IRS giving you final notice of a pending lawsuit for payment of back
taxes.
Since the beginning of the week I’ve gotten five of these
messages and thanks to caller ID, they’ve all originated from a wireless phone
somewhere in Miami. The recorded voice identifies themselves as a member of the
Internal Revenue Services
(sic) and instructs you to call a different number – although one still in a Miami
area code.
So much like last year when I went through a similar
exercise, this was too good an opportunity to pass up.
And so I called.
The voice on the other end of the phone was obviously
somewhere other than Miami. My guess was somewhere near Mumbai or Moscow, but
far be it from me to profile.
I explained that I received a message about a lawsuit and
I certainly want to clear the matter up.
So the conversation went something like this:
Voice: Okay we
can help you. We can take a credit card for payment.
Me: Oh good, I
have my American Express right here. But since when did the IRS become plural?
I always thought it was the Internal Revenue Service.
Voice:
Silence.
Me: By the way
I covered the IRS for 12 years and thought their standard protocol was to send
a letter. When did that change?
Voice:
Silence.
Me: Okay, how
much do I owe?
Voice: Um,
$3,700.
Me: Wow, I
didn’t realize I owed that much. I’ll have to speak to my accountant about this
so it doesn’t happen again next year. Are you ready to take down my number?
Voice: Yes.
Me: Got a pen?
Here it is… Expletive, Expletive, Expletive, Expletive, Expletive, Expletive,
Expletive, Expletive, Expletive, Expletive, Expletive, Expletive, Expletive,
Expletive, Expletive. That should be 15 digits. Got that?
Click.
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