As I’ve often
explained in this space, I’m still about three area codes away from being
conversant in tech-speak.
When I
attended technology-centric sessions at various conferences, halfway through
you could find me playing word jumble having long ago lost any understanding of
the subject matter.
When my wife
and I finally purchased a flat screen TV, I had to scour Angie’s List to locate
someone who could program the DVR system.
When I
encounter an IT problem, I adopt the Woody Allen approach to solving it. I
plead nicely for several minutes for it to correct itself and if that doesn’t
work, then I start to hit.
But like 80
percent of the folks in the public accounting profession I do own a smartphone
– an iPhone to be exact having jumped off the Blackberry wagon two years ago.
And in contrast to my past tech failures, thus far I have been able to perform
the requisite functions and have even managed to download a number of
applications – including my flashlight which has been invaluable during
storm-induced power outages.
But earlier
this week I again did my best impression of Woody Allen as I attempted to
download the new iPhone software – iOS7, which according to various articles
and news reports was supposed to make the screen bigger and sharper with new
graphics, automatic updating for applications an AirDrop photo feature and
FaceTime audio.
Alas, I, along
with thousands of other update hopefuls were repeatedly bombarded with error
messages with this succinct and frustrating statement – “Software Update
Failed.”
Add to that, I
later learned that the update gobbles up to 3.1 gigabytes of storage space.
Hey, even I know that’s a lot.
Apparently,
the new software is part of Apple’s plan to grab back some of the market share
it’s lost to Samsung’s Galaxy4. And it comes just as the iPhone 5C and 5S are
poised to make their market debut.
But my iPhone
adventures clearly bring into focus the sometimes forgotten impact and
importance that technology has in the M&A arena.
While the
courtship of two firms often and correctly focuses on chemistry and culture,
what’s often left out in the details is the laundry list of what’s necessary in
terms of technology to bring the pair though a successful transition. It’s
estimated that in a merger of say, larger multi-partner firms, it will cost a
minimum of $10,000 for each full-time equivalent to get everyone on the same
platform. And you don’t have to be a CPA to know that’s more than just an
incidental cost.
The profession
unfortunately is replete with examples of affiliations where the consolidated
firm continues to wrestle with IT issues. So, while other M&A roadblocks
may rank a bit higher on the scale, IT concerns should not be pushed to the
back of the line.
I’m sure even
Woody Allen would agree to that.
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