During my formative years, I was not what you would call a natural born
salesman.
For example, I was the only Cub Scout in my troop who
actually owed money when given my annual candy consignment to sell door to
door. When the troop switched to marketing light bulbs, I sold two packs- one to my parents and the other to my
grandmother, whom as I remember, was still using oil lamps.
A number of other potential prospects threatened me with an
order of protection if I ever rang their doorbells again.
My father once told me that if I owned the only business in
Phoenix that sold air conditioners, I would likely file Chapter 11.
Fortunately, I’ve become somewhat more polished over the
years. Not that I’ve written a number of self-help books on business
development mind you, I now can at least get an appointment with a prospect
without having him or her exercising their
Second Amendment rights.
I dredge up this amusing childhood memory because I’ve been monitoring
the quantum changes within the accounting profession regarding business
development strategies. It wasn’t all that long ago when trawling for new clients
fell directly upon the often-already overburdened shoulders of the firm’s
managing partner, who may, or may not have had, a background in sales and
marketing.
As a result, new business often came across the transom in
the form of referrals, or in other cases from networking at local events
specific to a particular industry in which a firm wanted to make inroads.
But over the years, the accounting profession has gradually
weaned itself from its roots of being notoriously slow adopters and began in
earnest to recruit bona-fide sales and marketing people, who may be – but in
many cases are often not - CPAs. In fact, one firm confided to me that
sometimes they preferred outsiders with no preconceived notions about
accounting firms.
Even 10 years ago that strategy many have been unthinkable
and in cases, unrealistic in some firms, but as with any success, influence
naturally follows.
As an example, I
recently visited a midsized firm in which the managing partner pointed to a
neatly organized paper, which he revealed was an RFP from a marketing
professional auditioning for a business development assignment.
And from what I could gauge from his response, he appeared
more than ready to relinquish those duties in order to concentrate on what he
does best -servicing clients.
As for me, I may still never win Salesman of the Year
honors, but I think I’ve learned a thing or two along the way.
By the way, anybody in the market for some 60-watt bulbs? I
have a lot of unsold inventory.
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